Pieraksts
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Terms of Service

Effective date: 2026-06-13

1. General information

This app, website (pieraksts.app), and related services are provided by:

  • Legal entity: SIA Callido
  • Registration number: 40203600833
  • Country: Latvia
  • Email: support@pieraksts.app
  • Phone (support and marketing): +371 28338094
  • Phone (technical support): +371 27303530

By using the app or website, you confirm that you have read and agree to these Terms of Service.

2. Service description

The service provides:

  • booking creation, management, and cancellation for clients;
  • salon profile, staff, service, and scheduling management for salon owners;
  • automated notifications (push and email) about booking status updates.

Online payments for clients are currently not enabled in the app.

Through our website you can also join our waitlist to be notified when Pieraksts launches in Riga. The personal data you provide when joining the waitlist is processed as described in our Privacy Policy.

3. Account and access

  • Users must provide accurate and truthful account information.
  • Users are responsible for account security and confidentiality of access credentials.
  • We may restrict or suspend access where there is a reasonable suspicion of terms violations or abuse.

4. Age requirement

  • The service may be used from age 13 (industry-standard approach in the EU/GDPR digital services context).
  • If a user is under 18, parental or guardian supervision and consent is recommended.

5. Booking and conduct rules

Users must:

  • attend bookings on time or cancel in a reasonable timeframe;
  • not use the service for fraudulent or unlawful activities;
  • not submit misleading data or third-party data without a legal basis.

6. Cancellation and no-show policy

If a user does not attend a booking or repeatedly cancels outside a reasonable timeframe:

  • a warning is issued on the first confirmed case;
  • repeated violations may lead to restricted or blocked access to the app.

7. Intellectual property

All rights to the app and website, including code, design, text, and branding elements, belong to SIA Callido or its lawful partners, except user-submitted content.

8. Limitation of liability

  • The service is provided "as is", to the extent permitted by law.
  • We are not liable for indirect losses resulting from service interruptions, third-party actions, or inaccurate user-provided data.

9. Service changes

We may update or modify service functionality due to security, technical, operational, or legal requirements.

10. Governing law and disputes

These Terms are governed by the laws of the Republic of Latvia. Disputes that cannot be resolved by negotiation are settled in the courts of the Republic of Latvia.

11. Contact for legal matters

For questions about these Terms:

  • Email: support@pieraksts.app
  • Phone: +371 28338094
  • Technical support: +371 27303530